Les Orres ESI general terms of sale

Introduction :

Any booking of a service provided by Les Orres ESI instructors requires prior review and agreement with these terms and conditions. Your continued booking of Les Orres ESI services constitutes your acceptance of the following general terms of sale.

Article 1 : Services

Prices shown only include the instruction provided by the Les Orres ESI instructors with the exclusion of any other services (insurance, equipment, lifts...). Therefore, the student will have to purchase beforehand a ski pass for the access to the lifts. We strongly advise the purchase of an accident insurance such as "carte neige" as well as the use of helmets for children.

Ski learning takes place in a specific and unpredictable environment. Therefore its practice entail that the student personally sees to his own safety and that of everybody else's. The instructor's accountability is limited to an obligation of means. The student is responsible to respect the instructor's instructions. We limit our group lessons to 6 and 8 children according to the ski levels. Nevertheless this number may vary in order to harmonize the levels.

Article 2 : Reservations and payments

Your booking will be effective after the payment of a deposit of at least 50% of the reservation cost. The balance is due prior to the beginning of the lessons.

Article 3 : Cancellations and refunds

Services are booked for specific dates.

You can modify or cancel your reservation at the latest 7 days prior to the beginning of the lessons, after this deadline the full amount due for all bookings made will be charged. If you are purchasing services using a credit card, your bank may also charge bank fees. For a refund you will be given a credit to be used in the next two following seasons.

In the event of illness or accident, we will not refund the lesson(s) nor change the lessons' slots to a later date.

Weather conditions (inclement weather), lift closure, client's failure to show up at the beginning of the lessons, will not be refunded.

If the students are less than 4 for group lessons and 2 for mini group lessons, the ESI reserves the right to reorganize the service provided by either cancelling the booking and provide a full refund of all monies paid or converting the group lesson to a private lesson and apply private lessons' prices, these prices will not be entitled to any additional compensation. 

In the event of the client's failure to show up at the beginning of the lesson, the lesson's fee will not be refunded nor the lesson be exchanged for another one.

The "Zen cancellation" option allows you to be refunded until the beginning of the lesson without justification. During the lesson, the Zen option also allows you to be refunded in proportion to the remaining lessons in the event of an accident making it impossible for you to follow the lessons and on presentation of medical documentation.

Article 4 : Disputes

this agreement is governed in all respects by the laws of France. You hereby consent that any and all disputes relating to the services provided to you by Les Orres ESI be subject to the jurdictions of France and French law. Only the french version of this text is legally binding.

Article 5 : Image rights

I agree that Les Orres ESI is permitted to publish, show or disseminate photography taken by the school and in which I appear. This autorisation shall apply for all uses (publications, website...)

The whole team of Les Orres ESI wish you a pleasant stay.